20 S. High St, New Albany, Ohio Ph: 614-245-4571 For a FREE 15min phone consultation

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    • Home
    • About Us
    • Rates
    • Contact Us
    • First Responder Wellness
    • Lactation Counseling
    • Blog
    • Patient Portal
    • Community Support
Welcome
  • Home
  • About Us
  • Rates
  • Contact Us
  • First Responder Wellness
  • Lactation Counseling
  • Blog
  • Patient Portal
  • Community Support

Our mission

We honor the extraordinary commitment of first responders and the families who support them.  We offer professional, confidential counseling and life coaching services tailored to address the unique stresses that come along with serving.

Contact us

Who we help

  • Law Enforcement Officers (local, county, state, and federal)
  • Firefighters & EMS Personnel (paid or volunteer)
  • 911 Dispatchers
  • Corrections Officers
  • Spouses, Partners & Dependent Children of First Responders

How we can help

We specialize in treating issues commonly experienced by first responders and their families, including:

  • PTSD & Trauma Recovery
  • Anxiety & Depression
  • Grief & Loss
  • Burnout & Compassion Fatigue
  • Substance Use & Recovery Support
  • Relationship Stress & Family Strain
  • Work-Life Transitions & Retirement
     

Our team is trauma-informed and culturally competent—we understand the unspoken realities of life in uniform, and we meet you without judgment.


We’re here to walk alongside you, helping you reconnect with purpose, restore relationships, and reclaim your well-being.

Take the first step

You’ve dedicated your life to helping others—now let us help you.


If you’re struggling, stressed, or simply need someone to talk to, we’re here to support you—confidentially, compassionately, and without judgment.


We do not share information with your department, chain of command, or employer. Reaching out for therapy is a personal decision, and your privacy is fully protected.


Contact us today for a free confidential consultation or to ask questions.

Contact us

Our approach

Healing is not one-size-fits-all. That’s why our therapists draw from a variety of proven approaches tailored to your goals:

  • Cognitive Behavioral Therapy (CBT)
  • Solution-Focused Therapy
  • Gottman method (Couples Counseling)
  • Mindfulness & Stress Reduction Techniques

Why choose Sycamore Wellness?

✅ Specialized Experience – Our therapists have training and experience working with first responders and understand the culture. And, several of us are family members of a first responder.


✅ Strict Confidentiality – What you share in therapy stays between you and your therapist. We do not report to departments, supervisors, or employers. Your privacy is protected by law and by our deep respect for your trust.


✅ Judgment-Free, Culturally Competent Care – We understand the unspoken codes and pressures of first responder life. We meet you with respect—not clinical detachment.


✅ Family-Focused Services – Therapy is available not only for you but also for your partner, children, or whole family. Or, we can focus just on your needs and incorporate family sessions at a pace you are comfortable. We help family members understand your experience and adapt to the demands of the job.


✅ Flexible Scheduling – We offer both in-person and secure teletherapy appointments, with availability during evenings and weekends to accommodate shift work.


🟦 Connecting you to peer support-  With your consent and when it's the right fit for you, we work alongside the peer support systems that already exist within your communities. We are proud to be connected with peer support teams throughout Franklin County, (Save a Warrior, the Phoenix Project, First Responders Bridge) and we recognize the vital role they play in promoting mental wellness, early intervention, and emotional resilience.

A personalized liaison

Meet your first responder liaison, Caitlin. She's our lead first responder therapist and your front line for questions and connection.

Contact Caitlin

The greatest glory in living lies not in never falling, but in rising every time we fall.


Nelson Mandela

FAQs- Frequently asked questions

1. Will my department or supervisor know I’m receiving therapy?

No. All therapy sessions at Sycamore Wellness are strictly confidential. We do not communicate with your employer, department, or supervisor.
Your participation in therapy is private and protected by law (HIPAA). The only exceptions are in cases where there is a legal duty to report, such as if someone is at immediate risk of harm.


2. Will seeking therapy affect my career?

Seeking therapy is not a sign of weakness—it’s a sign of bravery.
Because your therapy is completely private, no one at your job will know unless you choose to share it. Many first responders we work with have found that therapy strengthens their resilience, relationships, and clarity at work.


3. Do your therapists understand first responder culture?

Yes. Our therapists have specialized training and experience working with first responders. We are familiar with the demands, language, and culture of service professions—and we respect the realities of your work.  Many of our staff are family members of a first responder!


This isn’t “textbook” therapy—it’s practical, compassionate, and informed by real-world understanding.


4. Is virtual therapy available?

Absolutely. We prefer to talk with you in person most often, but we offer secure, HIPAA-compliant teletherapy sessions, ideal for those with unpredictable schedule changes to avoid canceling a session.  


5. Do you accept insurance or offer private pay options?

We offer:

  • Affordable Private Pay Rates – Our fees are structured to be accessible.
     
  • Sliding Scale Options – We provide income-based sliding scale fees for those who qualify. Talk to your therapist about your need.
     
  • Flexible Payment Plans – We can work with you to spread out payments in a way that fits your budget.
     
  • Out-of-Network Support – Though we do not accept insurance plans for payment, we can provide you documentation (superbills) for possible reimbursement from your out of network support benefits.
     
  • HSA/FSA Accepted – Many clients use Health Savings or Flexible Spending Accounts to pay for services, but we also accept all major credit cards, cash, check, or Venmo.


🟦 Heroes in Service Discount
We proudly offer a $25 discount on every therapy session after the first appointment!
 

If you're unsure about what your options are, reach out—we’re happy to talk it through confidentially and help you find a plan that works.

Is your department interested in wellness support?

Is your department interested in wellness support?

We offer in-service trainings, wellness check-ins, and concierge therapy & life coaching services to contracted departments. Contact our Chief for more information.

Christy Daron, Owner & Chief Therapist

20 South High Street, New Albany, Ohio 43054, United States

(614) 245-4571

Email our Chief for a conversation

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Help is available 24/7


Copline: 800-267-5463. Available 24/7 for law enforcement. Answered by retired officers who have been trained to provide support for officers and their families.


Frontline Helpline: 866-676-7500. Former responders offer support to first responders and their family members who are struggling with trauma.

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Sycamore Wellness

20 S. High street, New albany, OH, united states

614-245-4571

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