We're located at 24 s. High street, New Albany, Ohio 43054 Ph: 614-245-4571
Serving those who serve
We honor the extraordinary commitment of first responders—police officers, firefighters, paramedics, dispatchers, and emergency personnel—and the families who support them.
Who we help
- Law Enforcement Officers (local, county, state, and federal)
- Firefighters & EMS Personnel (paid or volunteer)
- 911 Dispatchers
- Corrections Officers
- Spouses, Partners & Dependent Children of First Responders
How we can help
We specialize in treating issues commonly experienced by first responders and their families, including:
- PTSD & Trauma Recovery
- Anxiety & Depression
- Grief & Loss
- Burnout & Compassion Fatigue
- Substance Use & Recovery Support
- Relationship Stress & Family Strain
- Work-Life Transitions & Retirement
Our team is trauma-informed and culturally competent—we understand the unspoken realities of life in uniform, and we meet you without judgment.
Our approach
Healing is not one-size-fits-all. That’s why our therapists draw from a variety of proven approaches tailored to your goals:
- Cognitive Behavioral Therapy (CBT)
- Solution-Focused Therapy
- Gottman method (Couples Counseling)
- Mindfulness & Stress Reduction Techniques
We’re here to walk alongside you, helping you reconnect with purpose, restore relationships, and reclaim your well-being.
Why choose Sycamore Wellness?
✅ Specialized Experience – Our therapists have training and experience working with first responders and understand the culture. And, several of us are family members of a first responder.
✅ Strict Confidentiality – What you share in therapy stays between you and your therapist. We do not report to departments, supervisors, or employers. Your privacy is protected by law and by our deep respect for your trust.
✅ Judgment-Free, Culturally Competent Care – We understand the unspoken codes and pressures of first responder life. We meet you with respect—not clinical detachment.
✅ Family-Focused Services – Therapy is available not only for you but also for your partner, children, or whole family. Or, we can focus just on your needs and incorporate family sessions at a pace you are comfortable. We help family members understand your experience and adapt to the demands of the job.
✅ Flexible Scheduling – We offer both in-person and secure teletherapy appointments, with availability during evenings and weekends to accommodate shift work.
🟦 Connecting you to peer support- With your consent and when it's the right fit for you, we work alongside the peer support systems that already exist within your communities. We are proud to be connected with peer support teams throughout Franklin County, (Save a Warrior, the Phoenix Project, First Responders Bridge) and we recognize the vital role they play in promoting mental wellness, early intervention, and emotional resilience.
Take the first step
You’ve dedicated your life to helping others—now let us help you.
If you’re struggling, stressed, or simply need someone to talk to, we’re here to support you—confidentially, compassionately, and without judgment.
We do not share information with your department, chain of command, or employer. Reaching out for therapy is a personal decision, and your privacy is fully protected.
Contact us today for a free confidential consultation or learn more about our services.
📞 614-245-4571
📧 christy@sycamore-wellness.com
🌐 or, use our website contact form
FAQs- Frequently asked questions
1. Will my department or supervisor know I’m receiving therapy?
No. All therapy sessions at Sycamore Wellness are strictly confidential. We do not communicate with your employer, department, or supervisor.
Your participation in therapy is private and protected by law (HIPAA). The only exceptions are in cases where there is a legal duty to report, such as if someone is at immediate risk of harm.
2. Will seeking therapy affect my career?
We understand the fear of being judged or misunderstood in high-responsibility professions. Seeking therapy is not a sign of weakness—it’s a proactive step toward wellness.
Because your therapy is completely private, no one at your job will know unless you choose to share it. Many first responders we work with have found that therapy strengthens their resilience, relationships, and clarity at work.
3. Do your therapists understand first responder culture?
Yes. Our therapists have specialized training and experience working with first responders. We are familiar with the demands, language, and culture of service professions—and we respect the realities of your work.
This isn’t “textbook” therapy—it’s practical, compassionate, and informed by real-world understanding.
4. Is virtual therapy available?
Absolutely. We prefer to talk with you in person most often, but we offer secure, HIPAA-compliant teletherapy sessions, ideal for those with unpredictable schedule changes to avoid canceling a session.
5. Do you accept insurance or offer private pay options?
We offer:
- Affordable Private Pay Rates – Our fees are structured to be accessible.
- Sliding Scale Options – We provide income-based sliding scale fees for those who qualify. Talk to your therapist about your need.
- Flexible Payment Plans – We can work with you to spread out payments in a way that fits your budget.
- Out-of-Network Support – Though we do not accept insurance plans for payment, we can provide you documentation (superbills) for possible reimbursement from your out of network support benefits.
- HSA/FSA Accepted – Many clients use Health Savings or Flexible Spending Accounts to pay for services, but we also accept all major credit cards, cash, check, or Venmo.
🟦 Heroes in Service Discount
As a thank you for your service, we proudly offer a $25 discount on every therapy session after the first appointment!
If you're unsure about what your options are, reach out—we’re happy to talk it through confidentially and help you find a plan that works.
Find your freedom! Our therapists can help!
Appointments available within the next two weeks for adolescents and adults!